Shipping policy

Every Zenzicube piece is made to order and shipped to you directly from our production partner. Making your piece takes 2–3 days, and the delivery times below include it.

Delivery times and rates

• Standard, Canada and the United States: about 2–3 weeks. US$12, free on orders over US$100.
• Standard, international: about 2–4 weeks. US$15, free on orders over US$150.
• Express (DHL), everywhere we ship: about 7–10 business days. US$40 to Canada and the US (US$60 on orders over US$150); US$45 elsewhere (US$65 over US$150).

Prices are shown in your local currency at checkout. Items in one order may arrive in separate parcels.

Where we ship

Canada, the United States, the United Kingdom, most of Western Europe, Australia, New Zealand, Japan, Singapore and Mexico. If your country isn't offered at checkout, email us and we'll see what we can do.

Tracking

You'll get a tracking link by email as soon as your order ships.

Duties and taxes

Orders to some countries, including the UK and the EU, may be charged import VAT or customs duties on delivery. These are set by your country and aren't included in our prices.

Holiday orders

For delivery before 25 December, order by about 1 December with Standard shipping, or by about 10 December with Express.

Something not arrived? See our refund policy, or email briana@zenzicube.com.